I canceled my order as soon as he started being a (Rude word here). Then i went to the bank and tried to make sure he couldn't take out the money.
But i wasn't fast enough, he had already took it.
As for writing a complanit, i think he would have just thrown it away, because from the looks/sounds of things the person who i spoke to is his own boss.
And as for telling him where to get (another rude word), it would have more than likly got me into trouble, if he records his phone calls.