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Old 07-02-2008, 08:39 PM   #1
Tysyacha
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Mass Effect Tech Help--DESPERATE!!!

Dear Mass Effect Players:

I keep getting this "general protection fault" (GPF) message on my PC whenever I try to play. If you want my DxDiag specs, here they are...

------------------
System Information
------------------
Time of this report: 7/2/2008, 18:36:34
Machine name: AMY-B8636C90FD1
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTek Computer Inc.
System Model: K8N-E-Deluxe
BIOS: BIOS Date: 08/13/04 18:58:16 Ver: 08.00.09
Processor: AMD Athlon(tm) 64 Processor 3000+, MMX, 3DNow, ~2.0GHz
Memory: 512MB RAM
Page File: 387MB used, 859MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

----------------
Display Devices
---------------
Card name: NVIDIA GeForce 7600 GS
Manufacturer: NVIDIA
Chip type: GeForce 7600 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_02E1&SUBSYS_0380196E&REV_A2
Display Memory: 512.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: ViewSonic VE710b-2
Monitor Max Res: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.7516 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/2/2008 22:46:00, 6108160 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 5/2/2008 22:46:00, 6554496 bytes
Device Identifier: {D7B71E3E-41A1-11CF-8267-8B2303C2CB35}
Vendor ID: 0x10DE
Device ID: 0x02E1
SubSys ID: 0x0380196E
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10DE&DEV_00EA&SUBSYS_812A1043&REV_A1
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6280 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/24/2008 16:36:16, 4127488 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6280 (English)
Driver Attributes: Final Retail
Date and Size: 1/24/2008 16:36:16, 4127488 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MPU-401, Hardware (Kernel Mode), Input, No DLS, External
MPU-401, Hardware (Kernel Mode), Output, No DLS, External
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run

What could be wrong? Thanks for your help!
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Old 07-02-2008, 09:31 PM   #2
Darth333
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I don't have the game (and don't intend to get it) but it looks like a lot of people get this error too...see this thread: http://masseffect.bioware.com/forums...1450&forum=127

Also note that your computer doesn't meet the minimum requirements for the game in terms of RAM.
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Old 07-03-2008, 01:04 AM   #3
Q
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Not to sound like a d*ck, but do you seriously expect a game this new to be able to run on 512MB of RAM?


"They should rename the team to the Washington Government Sucks. Put Obama on the helmet. Line the entire walls of the stadium with the actual text of the ACA.
Fix their home team score on the board to the debt clock, they can win every game 17,000,000,000,000 to 24. Losing team gets taxed by the IRS 100%, then droned."
-Toker
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Old 07-06-2008, 06:52 PM   #4
Astrotoy7
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Id also like to submit the *single core* Athlon 3000 is doing you no huge favours either...Combine that with your 7600, and even with code fixed, you may get a clunky semblance of a game at 800x600.

Still, these may not be root cause of your GPF grief...many with higher specs are having the same issue

mtfbwya


Asinus asinum fricat
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Old 07-06-2008, 07:33 PM   #5
Tysyacha
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What I don't understand is why I was able to run the game at all and capture so much footage thus far. If my PC's specs are so crappy, it should have told me and not even allowed me to play the game, right?
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Old 07-07-2008, 05:25 AM   #6
Q
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Not necessarily. KotOR would tell me that my specs didn't measure up and I could still play it with my mighty GF 420MX.


"They should rename the team to the Washington Government Sucks. Put Obama on the helmet. Line the entire walls of the stadium with the actual text of the ACA.
Fix their home team score on the board to the debt clock, they can win every game 17,000,000,000,000 to 24. Losing team gets taxed by the IRS 100%, then droned."
-Toker
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