need help

[StarHero-D]

i cant seem to find the proper forum section for this but ill post it here what i need help with is this i dont know how many others have this problem but i do i run windows xp anyways the problem is i recently got star wars galatic battlegrounds saga for pc the game its self works just fine except when i open up the diplomacy menu the game exceptions every time and crashes and the in game music still continues to play anyways i queried the problem to yodas help desk and they told me to update my graphics driver well guess what that didnt do shiot at all the game still crashes when i open up the diplomacy menu can anyone help me with this im sure someones has had the same problem and knows how to fix it