Originally Posted by JediYamato1
a friend of mine is having trouble getting JKA to work.
whenever she starts the game up on her laptop, it goes to a black screen and then crashes to desktop.
her laptop that she's attempting to play on it is very new, and it runs under windows 7. she has a ATI radeon 4570 with directx 10 and updated to the latest drivers. JKA is updated to the latest patch.
she has also tried swapping compatibility modes and running as administrator, but none of those seem to work.
as it turns out, my friend's graphics card is actually a ATI catalyst mobility 4570 so she had to download the latest drivers for that. it didn't improve the situation much, although now JKA gets to the splash screen before crashing instead of going right to a black screen and then CTD.
still haven't found a solution yet.